Pearson VUE administers the social work licensing exams at test centers worldwide. Standard appointments are 4 hours and 30 minutes: 30 minutes to check in and get seated and 4 hours to complete the exam.
You may schedule your testing appointment online or by phone. You must have your Authorization to Test email to complete the scheduling process. Visit the ASWB portal at Pearson VUE.
When you make an appointment, be prepared to supply:
- Your FIRST and LAST name as it appears on the ASWB Authorization to Test email you received
- Your Candidate ID Number from the Authorization to Test email
- Your address at the time of registration
- Your date of birth
- The exam listed on the Authorization to Test—ASWB Associate, Bachelors, Masters, Advanced Generalist, or Clinical exam
Nonstandard testing arrangements
Candidates with nonstandard testing arrangements must schedule by phone.
Call 800.466.0450 during call center hours of 8:00 a.m. to 7:00 p.m. Eastern time, Monday through Friday. Inform the representative that you are calling to schedule an ASWB social work exam.Learn more about nonstandard testing arrangements
Save the date
If you schedule your appointment by phone, make a note of the date, time, and test center location, along with the name of the representative helping you.
If you schedule your appointment online, be sure to save or print your receipt before signing out of the Pearson VUE website.
No matter how you schedule your appointment, Pearson VUE will email your confirmation within 24 hours.
If you don’t receive this email, contact Pearson VUE to request that it be sent again.
Canceling or rescheduling
All appointments must be canceled or rescheduled at least 24 hours in advance. If you have nonstandard testing arrangements, please see your Authorization to Test email.
- If your appointment is scheduled at a test center in the United States, Canada, or the U.S. territories, you may cancel or reschedule your appointment by contacting Pearson VUE at least 24 hours before the appointment at the ASWB portal at Pearson VUE or by phone at 877.884.9537.
- If your appointment is scheduled outside the United States, Canada, or the U.S. territories, you may cancel 24 hours before the appointment time at the ASWB portal at Pearson VUE or by contacting the chat desk for assistance.
If you cancel or reschedule your testing appointment online, complete all steps to receive a summary of your transaction. You will receive an email confirmation of the appointment cancellation/rescheduling from Pearson VUE within 24 hours. If you do not receive this confirmation email, it is your responsibility to contact Pearson VUE immediately and request that it be sent again. It is also your responsibility to keep the confirmation email you receive from Pearson VUE or to keep a record of the date, time, and the name of the representative you spoke to if you canceled or rescheduled your testing appointment by phone.
You may reschedule your examination date without additional charge if you follow these guidelines.
Requesting an excused absence
It is possible to have your absence or late arrival excused by ASWB if circumstances make it impossible for you to keep your testing appointment.
If you think your absence qualifies as an excused absence, complete the excused absence form immediately after the missed examination appointment.
All requests for excused absences must be submitted online to ASWB within 30 days of the missed testing appointment.
If approved, you may register at the reduced fee of US$150 up to one year after receiving approval for the excused absence. If your absence is not excused by ASWB, you will be required to reregister and pay the full examination fee before you will be allowed to schedule another examination.
All requests are processed in the order in which they are received. Allow two weeks for processing of your request. You will receive an email with your determination. It is your responsibility to contact ASWB if you do not received any communication within two weeks.
Do not register and pay for your next examination until you learn whether your absence is approved.Request an excused absence