Privacy policy

ASWB is committed to protecting the privacy of its website (Site) users’ personal information. This policy applies with respect to the information that we collect from you through the Site.

ASWB may amend this Policy at any time and at its sole discretion. Amendments to this Policy will be posted on the Site and will be effective when posted. Your continued use of this Site following the posting of an amended Policy signifies your acceptance thereof.

Information collected

When you request services, request information, subscribe to materials, or register for meetings, we may ask you to provide personal information to complete these transactions and deliver the services or materials. The types of personal information you provide to us may include contact information such as your name, address, telephone number, Social Security number and/or e-mail address, or other unique information such as user IDs and passwords. We may also collect contact preference information and educational and/or employment background data.

In addition to the information you provide, ASWB may collect non-personal information during your visit to the Site. Such anonymous information includes, but is not limited to, certain standard data that you browser sends to the Site such as your browser type and language, access time, and the address of the Web site from which you arrived at the Site. We may also collect information about your Internet Protocol (IP) address or click stream behavior (ie, the pages you view, the links you click, and other actions you take in connection with the Site).

Personal demographic and profile data may be used to tailor your experience at the Site, for example, to show you content you might be interested in.

ASWB might store some information on your computer hard drive in the form of a “cookie” to assist you with purchasing services from ASWB, to speed the log-in process, or to store information, such as personal preferences.

When you pay for services, credit card information may be collected by ASWB through its Site, or you may be securely transferred from the Site to an ASWB third-party vendor, which may collect credit card information and other personal information for the purpose of processing your payment on behalf of ASWB. Credit card information which is obtained by ASWB through its Site is handled securely, in accordance with applicable laws and regulations, as well as payment card industry standards for such information.

Use of personal information

ASWB uses your personal information to deliver the service(s) you have requested and may use it for ASWB operations, including quality assurance purposes, to contact you on behalf of the boards of social work in the event of an emergency, to deliver to you information about ASWB, such as promotional material, or to contact you about your account.

ASWB does not sell to third parties any personal or financial information gathered on this Site. ASWB may share your personal information with licensing agencies including, but not limited to, boards of social work or regulatory or law enforcement agencies as required by law. ASWB may provide its vendors with personal information for purposes of delivering the services you requested. For example, ASWB may provide your name, address, and phone number to our testing vendor if you request examination services through the Site. Such third parties agree to protect your personal information in conformance with ASWB requirements and applicable state and federal laws.

In the course of conducting its business, ASWB staff may access personal information for the purposes stated in this privacy policy. Staff are required to maintain the confidentiality of personal information and are prohibited from unlawfully disclosing such information.

When personal information is no longer needed, ASWB disposes of the personal data it has collected in such a manner as to protect the security and confidentiality of the material, such as shredding, erasing, or rendering personal information to be unreadable.

Correcting/updating information

You may request changes to information previously provided to ASWB, or notify ASWB of the preferred method by which ASWB contacts you, by contacting ASWB Customer Service via:

  1. E-mail:
  2. Phone: 800.225.6880
  3. Fax: 540.829.0562
  4. Regular mail: 17126 Mountain Run Vista Ct., Culpeper, VA 22701

When notifying ASWB of a change in sensitive information (such as credit card information), we request that you call or write to ASWB Customer Service.

Opt out

If you prefer that ASWB not contact you with information about its services or for other purposes, you may opt-out by contacting ASWB Customer Service via:

  • E-mail:
  • Phone: 800.225.6880
  • Fax: 540.829.0562
  • Regular mail: 17126 Mountain Run Vista Ct., Culpeper, VA 22701

Please note that your opt-out choices do not apply to communications from ASWB related to registrations, services, or materials that you purchase through the Site.

Third-party links

This Site may contain links to third-party websites that are not controlled by ASWB. These third-party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that ASWB is not responsible for the content or operations of third-party websites linked to ASWB, nor are we responsible for the privacy policies or practices of third-party websites linked to the Site or ASWB. Our Policy only applies to personal information that we collect from you while you are using the Site.


ASWB utilizes industry-standard measures to protect from misuse and alteration of the personal information under our control. For example, ASWB uses encryption technology to protect personal information collected through the Site. While ASWB cannot guarantee that these measures will fully protect the personal information you submit through the Site, we will take all reasonable steps to protect the safety of your personal information.


Our Site and the servers that make this Site available world-wide are located in the United States. The laws of the US govern all matters relating to and all transactions involving this Site. Any information you provide in registering or purchasing goods or services from ASWB will be transferred to the US. By visiting the Site and providing information to ASWB through your use of the Site, you authorize this transfer, processing, and use of information.

Agreement with privacy policy

By logging onto this Site, you signify your agreement to the terms of this Policy and any modifications thereof and that you release and hold harmless ASWB, its members, directors, officers, employees, contractors, and affiliates from any and all claims arising from information that you provide or transmit to ASWB in an unsecured manner.

If you have any questions about this Policy, the practices of the Site, or your interactions with this Site, you can contact ASWB via e-mail at or phone at 800.225.6880.