Using the online practice test

Below are solutions for problems some customers have in purchasing or using the online practice tests, along with a form for submitting specific technical questions.

Problems with purchasing or logging in to the online practice test

Problems with reviewing the online practice test questions

Online practice test help request

Name(Required)
Please include your name as it appears on your Authorization To Test email if you have received it.
Email(Required)
Your candidate ID appears on your Authorization to Test email. This field is optional but will help us find your records.
If you are not getting an error message, enter N/A.
ASWB office closures

ASWB offices will be closed Friday, June 19, in observance of Juneteenth.

ASWB offices will also be closed for a summer break from Monday, June 29 through Friday, July 3. Please note that some activities may experience processing delays during this time period.

Most registrations, scheduling, and score reporting will continue through ASWBCentral. Requests requiring staff attention will be processed in early July. Most inquiries can expect a response within three business days of our return to the office.