Examination incident report

Per the candidate rules agreement that you signed at the test center, all issues must be reported to ASWB within two business days.

First and last name as it appears on your Authorization to Test email from ASWB*

Test center location*

Exam date*

MM

DD

YYYY

Phone*

Email*

Enter Email Confirm Email

Candidate ID number on your Authorization to Test email from ASWB*

Were you approved for nonstandard testing arrangements for a disability or health condition?*

Yes
No

Were you approved for nonstandard testing arrangements for English as a second language?*

Yes
No

Describe the incident that occurred at the test center.*

Please include time of the incident, names of staff members, duration of events, and all other relevant information.

Did you notify test center staff of the problem at the time of the occurrence?*

Yes
No

What was done to try and correct the problem?

Did you complete the examination?*

Yes
No

Did you complete the survey at the end of the examination?*

Yes
No

Did you receive an unofficial score report?*

Yes
No

Is there anything else you would like to add?

Re-registering to take the exam*

I understand that I should not re-register to take the exam prior to this incident being resolved.

Thank you for reporting the incident. If more information is needed, a representative from ASWB will contact you directly. It may take up to two weeks to receive an email about the issue’s resolution.

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Exam incident report